Cycle Boat FAQ

Pedal Pontoon Boat Tours in Rochester NYCost-$500 on the weekend, $425 weekday. It is a 90 minute tour, tax is included in that number but the tip for 1st Mate/Captain are not

Some commonly asked questions:

-Where does the tour begin and end? At the Port of Rochester Terminal against the river where the Fast Ferry used to pick up at. For those who are unfamiliar with that go against the river portion of the terminal and walk towards the tallest part of the building with the glass enclosed top floor and where the Boaters Shop is. They sell sunscreen, ice, non alcoholic beverages and other things that your group may have forgotten. They do not have a public bathroom to use, you must use the public bathrooms in the terminal building. 

-How many people does it fit? 18-175lb guests (those are what coast guard regulations are based off) plus the first mate and captain. If someone in the group is very heavy then they would count as 2 towards that number. It does not mean that if someone weighs over 175lbs that they are not allowed on the tour

-Is there a bathroom? No, what you drink you must hold in you until we return. Before your tour begins we strong encourage everyone to use the bathroom located in the Port Terminal by California Rollin, Abbotts Custard and Bill Grays whether you have to go at that point or not. No peeing into the river under any circumstances

-Do we make any stops? Potentially, depending on dock space. The boat is over 32 feet long and 12 feet wide so it does not fit in most boat slips. But if we spot a boat slip that will fit us available then we will ask the organizer if you want to go then. ROC Harbor Clam Company and O”Laughlins are 2 with the easiest dock spaces for the boat to go into.

-Are minors allowed on the tour? Children must weight 75lbs so that can safely float in our special coast guard approved life jackets. The life jackets you have for your families boat will not satisfy coast guard requirements. We have only 3 childrens life jackets and you must let us know ahead of time that they will be coming so we have them on board for your tour.

-Can a tour be cancelled due to the weather? Yes, Coast Guard regulations due to wave height and lightning. We follow the weather very closely and are in constant contact with the organizer. We work our hardest to avoid having to cancel tours, an example is if lightning is in the area when your tour is supposed to start and will move past us then we will have you wait out the storm in one of the bars at the Port of Rochester and when it is done then your tour will go out and you will get the full 90 minutes on the boat. If later tours are impacted we will contact the organizer right away to let them know what time to arrive at. If the weather prevents your tour from taking place we will try to get your group out on one of our pedal BIKES or you will get a raincheck good for one year from your tour date. No refunds are given

-Do we have to sign a waiver before our tour? yes you do, it is attached to your confirmation email as well as right here. The organizer will sign the first page and the entire group including the organizer will sign the second page. 2 things that trip groups up. The first is when you have to fill in the date, you have to fill in the date of your tour. So if you are filling it out ahead of time then make sure you date it with the date of your tour. Secondly it is common for the first person to fill in the date of the tour and everyone just wants to draw an arrow through all the other boxes and we can not have that. Everyone must fill in the date themselves.
Boat Waivers

-Does the boat have a motor? Yes it does, a combination of the motor and the pedaling is what makes the boat move. You can pedal as much or as little as you want. 

-Can we decorate the boat? Some decorations work better then others, no need to waste your money, time or effort on anything that will blow off right away. If we know it will blow off it cannot go up because we do not litter. Take a look at the blog entry about decorating and sign making to find some great ideas to piggy back off of

Cycle Pontoon Boat Tours in Rochester NY

-Can we go swimming? Hell No, if someone jumps off a commercial boat like ours then it is Man Overboard on our end and we have to file a notice with the Coast Guard and that will get us in trouble. 

-How much alcohol can we bring on the tour? We allow 3 12oz cans of beer, wine, cider, sparkling seltzer and mikes hard lemonade type drinks per person.  water does not count against your alcoholic beverage count so be sure to bring some for the group. NO Glass or Liquor which does include jello shots and mixed drinks in water bottles

-Do you provide a cooler or do we bring it? You can bring 1 cooler if you would like. Remember that the Boat Shop sells ice

-Where should we park? The Port of Rochester is full of free parking, drop off whoever is bringing the cooler to the riverfront entrance so you can minimize the dragging of the cooler

-How much should we tip? The boat features a first mate and master captain, 20% is the standard. Groups commonly tip more when they see how much work the crew does over the course of the tour. The organizer usually collects the tip when the collect the cash for the tour from everyone ahead of time and hands to them as they are helping everyone get off the boat. 

-Can we smoke on the boat? No due to coast guard regulations (and the fact that we have a gas cylinders and the engine) , e cigarettes may be smoked if it is okay with everyone. Your first mate will ask the group (coast guard rules)

-Is there a weight limit for the bike seats? Yes, if someone is too heavy then they will bend our seat and the chains will not work. 275lb is the limit but they are able to sit on the back bench or stand.

-Does the bike have shade? The bike has an awesome retractable canopy so we can control how much or how little sun the group wants. It also does a great job protecting the group from the rain. 

-Dress Policy- Dont wear a skirt or sundress you are sitting on a bike seat for 90 minutes. Make sure everyone is in flats, no high heels because with the waves you will potentially fall/you have to get down a ladder onto the boat. Bring a wristlet vs a large purse to save space for alcohol and food. Remember when the sun goes down at night it gets much colder with the wind coming off the lake. Bring a hoodie

-Cycle Boat Passenger Release of Liability Waiver

-Cycle Boat Checklist